How To Fix SO667 - You have not received document <&>

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 667

• Message text: You have not received document <&>

What causes this issue?

The "Transmission information" function can only be called for
documents sent to you.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO667 - You have not received document <&> ?

  The SAP error message SO667, which states "You have not received document <&>," typically occurs in the context of SAP's document management or output processing. This error indicates that the system is unable to find or retrieve a specific document that is expected to be available.
  Causes:
  
  Document Not Created: The document in question may not have been created or generated in the system.
  Incorrect Document Number: The document number referenced may be incorrect or does not exist in the system.
  Authorization Issues: The user may not have the necessary permissions to access the document.
  Document Deletion: The document may have been deleted or archived, making it unavailable for retrieval.
  Output 
  Configuration Issues: There may be issues with the output configuration settings that prevent the document from being generated or sent.
  
  Solutions:
  
  Verify Document Creation: Check if the document was created successfully. You can do this by navigating to the relevant transaction or using the document number to