How To Fix SO665 - Distribution list <&> could not be expanded

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 665

• Message text: Distribution list <&> could not be expanded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO665 - Distribution list <&> could not be expanded ?

  The SAP error message SO665, which states "Distribution list <&> could not be expanded," typically occurs when there is an issue with a distribution list in the SAP system. This error can arise in various contexts, such as when sending emails or notifications to a group of recipients defined in a distribution list.
  Causes:
  
  Invalid Distribution List: The distribution list may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary permissions to access the distribution list.
  Inactive or Incorrect Entries: The distribution list may contain inactive or incorrect email addresses or user IDs.
  Technical Issues: There may be technical issues with the SAP system or the underlying mail server.
  Configuration Issues: The distribution list may not be properly configured in the SAP system.
  
  Solutions:
  
  Check Distribution List: Verify that the distribution list exists and is correctly defined in the system. You can do this by navigating to the relevant transaction (e.g., SO10 for text objects) and checking the list.
  Review Authorizations: Ensure that the user attempting to use the distribution list has the necessary authorizations to access it.
  Validate Entries: Check the entries within the distribution list for any inactive or incorrect email addresses or user IDs. Update or remove any invalid entries.
  Test Email Functionality: Ensure that the email functionality in the SAP system is working correctly. You can test this by sending a test email to a known valid address.
  Check Configuration: Review the configuration settings for the distribution list and ensure that it is set up correctly.
  Consult SAP Notes: Look for any relevant SAP Notes that may address this specific error. SAP Notes often provide patches or additional guidance for known issues.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like SO10 (for text objects) or SOST (to check the status of sent emails) to troubleshoot the issue.
  SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a technical issue.
  Documentation: Review SAP documentation related to email distribution lists and their configuration for additional insights.
  
  By following these steps, you should be able to identify and resolve the issue causing the SO665 error message in SAP.