How To Fix SO668 - Distribution list(s) expanded, addresses eliminated

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 668

• Message text: Distribution list(s) expanded, addresses eliminated

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO668 - Distribution list(s) expanded, addresses eliminated ?

  The SAP error message SO668 ("Distribution list(s) expanded, addresses eliminated") typically occurs when you are trying to send an email or a message using a distribution list in SAP, and the system has expanded the distribution list but found that some of the addresses in the list are invalid or not available. As a result, those addresses are eliminated from the message.
  Cause:
  
  Invalid Email Addresses: Some of the email addresses in the distribution list may be incorrect or not properly formatted.
  Inactive Users: The users associated with the email addresses may no longer be active in the system.
  Missing Email Addresses: Some users in the distribution list may not have an email address assigned in their user profile.
  Authorization Issues: The user sending the email may not have the necessary authorizations to send messages to certain users in the distribution list.
  
  Solution:
  
  Check Distribution List: Review the distribution list to ensure that all email addresses are valid and correctly formatted.
  Verify User Status: Check the status of the users in the distribution list to ensure they are active and have valid email addresses assigned.
  Update User Profiles: If any users are missing email addresses, update their user profiles in SAP to include valid email addresses.
  Test Sending: After making the necessary corrections, try sending the message again to see if the error persists.
  Check Authorizations: Ensure that the user sending the email has the necessary authorizations to send messages to all recipients in the distribution list.
  
  Related Information:
  
  Transaction Codes: You can use transaction codes like SU01 to manage user profiles and SO10 to manage text elements, including distribution lists.
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to distribution lists and email sending.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  
  If the problem persists after following these steps, it may be beneficial to consult with your SAP Basis or technical support team for further investigation.