How To Fix SO671 - Specify recipient

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 671

• Message text: Specify recipient

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO671 - Specify recipient ?

  The SAP error message SO671 ("Specify recipient") typically occurs when you are trying to send an email or a message through the SAP system, but the recipient's email address or user ID has not been specified. This error can arise in various contexts, such as when using transaction codes related to sending emails or notifications.
  Cause:
  
  Missing Recipient Information: The most common cause is that the recipient field is left blank or not properly filled in.
  Incorrect User ID or Email Format: If the recipient's email address or user ID is incorrectly formatted or does not exist in the system, it can trigger this error.
  Configuration Issues: There may be issues with the configuration of the SAPconnect settings, which handle email sending.
  
  Solution:
  
  Specify a Recipient: Ensure that you enter a valid email address or user ID in the recipient field. This is the most straightforward solution.
  Check User ID/Email Format: Verify that the email address or user ID is correctly formatted and exists in the system. For email addresses, ensure it follows the standard format (e.g., [e-mail]).
  Review Transaction Settings: If you are using a specific transaction to send messages, check the settings to ensure that all required fields are filled out correctly.
  SAPconnect Configuration: If the issue persists, check the SAPconnect configuration (transaction code SCOT) to ensure that the email settings are correctly configured and that the SMTP server is reachable.
  User Authorizations: Ensure that the user has the necessary authorizations to send emails or messages.
  
  Related Information:
  
  Transaction Codes: Common transaction codes related to sending emails include SO10 (Text Management), SOST (Send Requests), and SCOT (SAPconnect).
  SAP Notes: Check for any relevant SAP Notes that might address specific issues related to email sending or the SO671 error.
  Documentation: Refer to SAP Help documentation for more details on email configuration and troubleshooting.
  
  If you continue to experience issues after trying these solutions, it may be helpful to consult with your SAP Basis team or support for further assistance.