How To Fix SO589 - Attribute search not possible in folders of substitute

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 589

• Message text: Attribute search not possible in folders of substitute

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO589 - Attribute search not possible in folders of substitute ?

  The SAP error message SO589, which states "Attribute search not possible in folders of substitute," typically occurs in the context of SAP's ArchiveLink or document management system when there is an issue with searching for attributes in a folder that is designated as a substitute folder.
  Cause:
  
  Substitute Folder Configuration: The folder you are trying to search may be a substitute folder, which is not configured to support attribute searches.
  Missing Attributes: The attributes you are trying to search for may not be defined for the substitute folder.
  Authorization Issues: There may be authorization issues preventing access to the attributes or the folder itself.
  System Configuration: The system may not be properly configured to allow attribute searches in substitute folders.
  
  Solution:
  
  Check Folder Configuration: Verify the configuration of the substitute folder in the SAP system. Ensure that it is set up correctly to allow for attribute searches.
  Define Attributes: If the attributes you are trying to search for are not defined for the substitute folder, you may need to define them in the folder's settings.
  Review Authorizations: Check the user authorizations to ensure that the user has the necessary permissions to access the folder and its attributes.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring attribute searches in substitute folders.
  System Settings: If necessary, consult with your SAP Basis or system administrator to review system settings related to ArchiveLink or document management.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for ArchiveLink and document management to understand the capabilities and limitations of attribute searches in substitute folders.
  
  If the issue persists after trying the above solutions, it may be beneficial to escalate the matter to SAP support for further assistance.