How To Fix SO560 - No values exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 560

• Message text: No values exist

What causes this issue?

You tried to display possible entries for a field, for example
communication methods for sending documents. This is not possible
because either no values have been maintained or you do not have
authorization to work with the maintained values.

System Response

No values are displayed.

How to fix this error?

Consult your SAPoffice administrator.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO560 - No values exist ?

  The SAP error message SO560 ("No values exist") typically occurs in the context of SAP's Sales and Distribution (SD) module or when dealing with output management. This error indicates that the system could not find any values or data for the specified criteria or selection.
  Causes:
  
  
  Missing Data: The most common cause is that there are no records in the database that match the selection criteria you have provided. This could be due to:
  
  No sales orders or delivery documents exist for the specified date range.
  The output type is not configured correctly or is not assigned to the document.
  
  
  
  Incorrect Selection Criteria: The parameters you are using to filter the data may be incorrect or too restrictive, leading to no results being returned.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view certain data, which can lead to the appearance of no values existing.
  
  
  Output Configuration: If the output type is not set up properly in the system, it may not generate any output, leading to this error.
  
  
  Solutions:
  
  
  Check Data Availability: Verify that there are records in the system that meet your selection criteria. You can do this by running a report or transaction that lists the relevant documents.
  
  
  Review Selection Criteria: Ensure that the selection criteria you are using are correct and not overly restrictive. Adjust the parameters to broaden the search if necessary.
  
  
  Output Type Configuration: Check the configuration of the output type in transaction NACE (for output determination). Ensure that:
  
  The output type is correctly defined.
  The necessary conditions for triggering the output are met.
  The output type is assigned to the relevant document type.
  
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the data. You may need to consult with your SAP security team to verify this.
  
  
  Debugging: If the issue persists, consider debugging the program or transaction to identify where the data retrieval is failing. This may require the assistance of an SAP developer or consultant.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as NACE (for output determination), VA03 (to display sales orders), and VL03N (to display deliveries).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation for the specific module you are working with to understand the expected behavior and configuration settings.
  
  If the problem continues after trying these solutions, it may be beneficial to consult with your SAP support team or a qualified SAP consultant for further assistance.