How To Fix SO559 - No additional information exists

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 559

• Message text: No additional information exists

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO559 - No additional information exists ?

  The SAP error message SO559, which states "No additional information exists," typically occurs in the context of SAP's document management or workflow systems. This error can arise in various scenarios, such as when trying to access documents, workflows, or other related objects that do not have any additional information or metadata associated with them.
  Causes:
  
  Missing Data: The object you are trying to access may not have any additional information or metadata linked to it.
  Authorization Issues: The user may not have the necessary permissions to view the additional information.
  System Configuration: There may be a configuration issue in the SAP system that prevents the retrieval of additional information.
  Document Status: The document or object may be in a status that does not allow for additional information to be displayed.
  Technical Issues: There could be underlying technical issues, such as database inconsistencies or system errors.
  
  Solutions:
  
  Check Object Status: Verify the status of the document or object you are trying to access. Ensure it is in a state that allows for additional information to be displayed.
  Review Authorizations: Ensure that the user has the necessary authorizations to view the additional information. This may involve checking roles and permissions in the SAP system.
  Data Verification: Check if the object has any associated metadata or additional information. If not, you may need to add this information manually.
  System Configuration: Consult with your SAP Basis or system administrator to ensure that the system is configured correctly and that there are no issues with the document management or workflow settings.
  Consult SAP Notes: Look for relevant SAP Notes or documentation that may address this specific error. SAP frequently updates its knowledge base with solutions to common issues.
  Technical Support: If the issue persists, consider reaching out to SAP support for further assistance. They can provide more detailed troubleshooting based on your specific system configuration and version.
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP Help Portal for documentation related to the specific module you are working with (e.g., Document Management System, Workflow).
  Community Forums: Check SAP Community forums or other user groups where similar issues may have been discussed.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as those related to document management (e.g., OAWD for document management settings).
  
  By following these steps, you should be able to diagnose and potentially resolve the SO559 error in your SAP environment.