How To Fix SO555 - You can only fax & recipients

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 555

• Message text: You can only fax & recipients

What causes this issue?

The maximum number of recipients allowed per send operation was
exceeded. The number is defined in the SAP user master.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check how many recipients you can address in your Office user, and then
carry out several send operations so that the document is sent to all
required recipients.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO555 - You can only fax & recipients ?

  The SAP error message SO555, which states "You can only fax & recipients," typically occurs when there is an issue with the configuration or the data being processed in the SAP system related to faxing documents. This error usually indicates that the system is expecting a certain number of recipients for a fax operation, but the input does not meet the required criteria.
  
  Cause:
  
  Incorrect Recipient Count: The error often arises when the number of recipients specified for the fax is not valid. For example, if the system expects at least one recipient but none is provided, this error will occur.
  
  Configuration Issues: There may be issues with the configuration of the fax settings in the SAP system, such as missing or incorrect settings in the output device configuration.
  Data Entry Errors: There could be errors in the data entry process where the recipient information is not correctly filled out or is missing.
  
  
  Solution:
  
  Check Recipient