How To Fix SO432 - Document(s) not active as reference

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 432

• Message text: Document(s) not active as reference

What causes this issue?

The document you have selected is not defined as a reference. You
therefore cannot delete it as a reference.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO432 - Document(s) not active as reference ?

  The SAP error message SO432 ("Document(s) not active as reference") typically occurs when you are trying to reference a document (such as a sales order, purchase order, or any other document) that is not in an active state. This can happen for various reasons, including the document being archived, deleted, or in a status that does not allow it to be referenced.
  Causes:
  
  Document Status: The document you are trying to reference may be in a status that does not allow it to be used (e.g., it may be completed, canceled, or archived).
  Archiving: The document may have been archived as part of a data management process, making it inactive for reference.
  Deletion: The document may have been deleted or marked for deletion in the system.
  Authorization Issues: You may not have the necessary permissions to access the document, leading to the perception that it is inactive.
  
  Solutions:
  
  Check Document Status: Verify the status of the document you are trying to reference. You can do this by navigating to the relevant transaction code (e.g., VA03 for sales orders) and checking the document's status.
  Reactivation: If the document is archived, you may need to reactivate it or create a new document based on the archived data, depending on your organization's policies.
  Consult with IT or SAP Basis Team: If you suspect the document has been deleted or archived, consult with your IT or SAP Basis team to understand the document's current state and whether it can be restored.
  Authorization Check: Ensure that you have the necessary authorizations to access the document. You may need to contact your system administrator to verify your permissions.
  Create a New Document: If the document cannot be reactivated or accessed, consider creating a new document that reflects the necessary information.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for checking document statuses (e.g., VA03 for sales orders, ME23N for purchase orders).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Documentation: Review SAP documentation or user manuals for guidance on document management and status handling.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.