How To Fix SO431 - Reference(s) deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 431

• Message text: Reference(s) deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO431 - Reference(s) deleted ?

  The SAP error message SO431 ("Reference(s) deleted") typically occurs in the context of SAP's Document Management System (DMS) or when dealing with object links in SAP. This error indicates that a reference to an object (such as a document or a record) has been deleted, and therefore, the system cannot find the object that is being referenced.
  Causes:
  
  Deleted Documents: The most common cause is that the document or object that was previously linked or referenced has been deleted from the system.
  Incorrect Links: The reference might have been incorrectly set up, pointing to an object that no longer exists.
  Data Consistency Issues: There may be inconsistencies in the database or issues with data integrity that lead to references being invalid.
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to view the referenced object, leading to the perception that it has been deleted.
  
  Solutions:
  
  Check Document Status: Verify if the document or object that is being referenced still exists in the system. You can do this by searching for the document in the DMS or relevant transaction.
  Recreate the Reference: If the document has been deleted and needs to be referenced again, you may need to recreate the document or link it again.
  Data Consistency Check: Run consistency checks in the system to identify and resolve any data integrity issues. This may involve using transaction codes like SARA for archiving or SDBA for database analysis.
  Authorization Check: Ensure that the user has the necessary permissions to access the referenced object. Check the authorization roles assigned to the user.
  Consult Documentation: Review SAP documentation or notes related to the specific transaction or module you are working with for any additional troubleshooting steps.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as CV01N (Create Document), CV02N (Change Document), and CV03N (Display Document) for managing documents in DMS.
  SAP Notes: Check SAP Notes for any known issues or patches related to the error message SO431. You can search for notes in the SAP Support Portal.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the SO431 error in your SAP environment.