How To Fix SO367 - Shared distribution list <&> does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 367

• Message text: Shared distribution list <&> does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO367 - Shared distribution list <&> does not exist ?

  The SAP error message SO367 indicates that a shared distribution list you are trying to access does not exist. This error typically occurs in the context of SAP's Office Integration or when working with SAP's communication tools, such as SAP Business Workplace (SBWP) or SAPconnect.
  Cause:
  
  Non-Existent Distribution List: The most straightforward cause is that the distribution list you are trying to use has not been created or has been deleted.
  Incorrect Name: There may be a typo or incorrect naming in the distribution list you are trying to access.
  Authorization Issues: You may not have the necessary permissions to view or access the distribution list.
  System Configuration: The system may not be properly configured to access shared distribution lists.
  
  Solution:
  
  
  Verify the Distribution List:
  
  Check if the distribution list exists by navigating to the relevant transaction (e.g., SO10 for text objects) or using the appropriate SAP transaction code to view distribution lists.
  Ensure that the name of the distribution list is spelled correctly.
  
  
  
  Create the Distribution List:
  
  If the distribution list does not exist, you can create it using the appropriate transaction code (e.g., SO10) to define a new shared distribution list.
  
  
  
  Check Authorizations:
  
  Ensure that you have the necessary authorizations to access the distribution list. You may need to contact your SAP security administrator to verify your permissions.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to shared distribution lists for any additional configuration or setup steps that may be required.
  
  
  
  System Configuration:
  
  If the issue persists, check with your SAP Basis team to ensure that the system is configured correctly to handle shared distribution lists.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for creating and managing text objects) and SO36 (for managing distribution lists).
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Forums: Consider visiting SAP community forums or support channels for additional insights or similar cases.
  
  If the problem continues after following these steps, it may be beneficial to escalate the issue to your SAP support team for further investigation.