How To Fix SO364 - Private distribution list <&> could not be expanded

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 364

• Message text: Private distribution list <&> could not be expanded

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

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Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO364 - Private distribution list <&> could not be expanded ?

  The SAP error message SO364, which states "Private distribution list <&> could not be expanded," typically occurs when there is an issue with a private distribution list in the SAP system. This error can arise in various contexts, such as when sending emails or notifications through SAP.
  Causes:
  
  Non-Existent Distribution List: The private distribution list you are trying to use may not exist or may have been deleted.
  Authorization Issues: The user may not have the necessary authorizations to access the private distribution list.
  Incorrect List Name: There may be a typo or incorrect formatting in the name of the distribution list.
  User-Specific Lists: Private distribution lists are user-specific, and if the list was created by another user, it may not be accessible to you.
  Technical Issues: There could be underlying technical issues in the SAP system, such as database inconsistencies or configuration problems.
  
  Solutions:
  
  Verify the Distribution List: Check if the private distribution list exists and is correctly named. You can do this by navigating to the relevant transaction (e.g., SO10 for text management) and searching for the distribution list.
  Check Authorizations: Ensure that you have the necessary authorizations to access the private distribution list. You may need to contact your SAP security administrator to verify your permissions.
  Correct the Name: Double-check the spelling and formatting of the distribution list name in your email or notification settings.
  Create a New List: If the private distribution list is not accessible, consider creating a new distribution list that includes the necessary recipients.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or updates that may address this specific error.
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying system issues.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for managing text objects) and SU01 (for user management) to help troubleshoot the issue.
  SAP Documentation: Review SAP documentation related to email and distribution lists for additional context and troubleshooting steps.
  User Forums: Consider checking SAP community forums or user groups for similar issues and solutions shared by other users.
  
  By following these steps, you should be able to identify and resolve the issue related to the SO364 error message in SAP.