How To Fix SO360 - User <&> deleted from the subscription list

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 360

• Message text: User <&> deleted from the subscription list

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO360 - User <&> deleted from the subscription list ?

  The SAP error message SO360, which states "User <&> deleted from the subscription list," typically occurs in the context of SAP Business Workflow or SAP Business Communication Management (BCM) when a user is removed from a subscription list for notifications or tasks.
  Cause:
  
  User Deletion: The user has been deleted from the system or from the specific subscription list.
  Role Changes: The user’s roles or authorizations may have changed, leading to their removal from the subscription list.
  Manual Removal: An administrator or user with the appropriate permissions may have manually removed the user from the subscription list.
  System Configuration: There may be a configuration issue or a workflow that automatically manages subscription lists, which could lead to the user being removed.
  
  Solution:
  
  Re-add the User: If the user needs to be on the subscription list, you can manually re-add them. This can typically be done through the relevant transaction code (e.g., SO10 for text management or the specific workflow transaction).
  Check User Status: Ensure that the user is still active in the system. If the user has been deleted, you may need to restore their user account.
  Review Role Assignments: Check the user’s role assignments and authorizations to ensure they have the necessary permissions to be part of the subscription list.
  Consult Workflow Configuration: If the subscription list is managed by a workflow, review the workflow configuration to understand why the user was removed and make necessary adjustments.
  System Logs: Check system logs for any related messages or errors that could provide more context on why the user was removed.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SO10 (for managing text objects) or SWI1 (for workflow monitoring).
  User Management: Understand how user management works in your SAP system, including how to create, modify, and delete users.
  Workflow Management: If applicable, review the workflow management documentation to understand how subscriptions are handled and how to manage them effectively.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message, as there may be specific fixes or recommendations provided by SAP.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis or security team for further assistance.