How To Fix SO358 - No authorization to maintain shared distribution lists

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 358

• Message text: No authorization to maintain shared distribution lists

What causes this issue?

You can only maintain shared distribution lists in those folders for
which you have a change authorization (authorization 3).

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO358 - No authorization to maintain shared distribution lists ?

  The SAP error message SO358, which states "No authorization to maintain shared distribution lists," typically occurs when a user attempts to access or modify shared distribution lists in SAP without having the necessary authorizations.
  Cause:
  The error is primarily caused by insufficient authorization in the user's role or profile. In SAP, access to certain functionalities, including maintaining shared distribution lists, is controlled by authorization objects. If the user does not have the required permissions, they will encounter this error.
  Solution:
  To resolve the SO358 error, follow these steps:
  
  
  Check User Authorizations:
  
  Verify the user's roles and authorizations in the SAP system. This can be done by using transaction code SU53 immediately after the error occurs. This transaction will show the last authorization check and help identify which specific authorization is missing.
  
  
  
  Review Authorization Objects:
  
  The relevant authorization objects for maintaining shared distribution lists typically include:
  
  S_SOST: This object controls access to the SAPconnect (email) functions.
  S_USER_AUTH: This object controls user authorizations.
  
  
  Ensure that the user has the necessary authorizations for these objects.
  
  
  
  Modify User Roles:
  
  If the user lacks the necessary authorizations, a security administrator or someone with the appropriate permissions should modify the user's roles to include the required authorizations.
  This may involve adding the user to a role that has the necessary permissions or creating a custom role that includes the required authorizations.
  
  
  
  Testing:
  
  After making changes to the user's authorizations, have the user log out and log back in to the SAP system. Then, attempt to access or maintain the shared distribution lists again to see if the issue is resolved.
  
  
  
  Documentation and Training:
  
  Ensure that users are aware of the authorization requirements for maintaining shared distribution lists. Providing documentation or training can help prevent similar issues in the future.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SU01: User maintenance (to check or modify user roles).
  PFCG: Role maintenance (to create or modify roles).
  SU53: Authorization check analysis (to diagnose authorization issues).
  
  
  
  SAP Notes:
  
  Check SAP Notes for any specific guidance or updates related to the SO358 error. SAP Notes can provide additional context or solutions based on the version of SAP you are using.
  
  
  
  Support:
  
  If the issue persists after checking authorizations, consider reaching out to your SAP Basis or security team for further assistance. They can provide deeper insights into the authorization setup and any potential system issues.
  
  
  
  By following these steps, you should be able to resolve the SO358 error and gain the necessary access to maintain shared distribution lists in SAP.