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How To Fix SO359 - User <&> already entered in the subscription list


SAP Error Message - Details

  • Message type: E = Error

  • Message class: SO - SAPoffice: message texts

  • Message number: 359

  • Message text: User <&> already entered in the subscription list

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message SO359 - User <&> already entered in the subscription list ?

    The SAP error message SO359 indicates that a user is already included in the subscription list for a specific notification or alert. This typically occurs in the context of SAP's workflow or notification systems, where users can subscribe to receive updates or alerts about certain events or changes.

    Cause:

    The error occurs when an attempt is made to add a user to a subscription list who is already present in that list. This can happen due to:

    • Duplicate subscription attempts by the same user.
    • A system or user error where the same user is inadvertently added multiple times.

    Solution:

    To resolve the SO359 error, you can take the following steps:

    1. Check Subscription List: Verify the current subscription list for the notification or alert in question. You can do this by navigating to the relevant transaction or using the appropriate function module to view the list of subscribers.

    2. Remove Duplicate Entry: If the user is indeed listed, you can either:

      • Remove the user from the subscription list if they should not be there.
      • Skip adding the user again if they are already subscribed.
    3. Modify Subscription Logic: If this error occurs frequently, consider implementing logic in your application or workflow to check if a user is already subscribed before attempting to add them again.

    4. User Communication: Inform users about the subscription process to avoid confusion and duplicate entries.

    5. Consult Documentation: Review SAP documentation or help resources related to the specific notification or alert system you are using for any additional guidance.

    Related Information:

    • Transaction Codes: Depending on your SAP version, you may use transaction codes like SO10 (for text management) or other relevant transactions to manage subscriptions.
    • User Roles: Ensure that the user has the appropriate roles and permissions to subscribe to notifications.
    • SAP Notes: Check for any relevant SAP Notes that might address this issue or provide patches or updates to the system.

    If the problem persists after following these steps, consider reaching out to your SAP support team or consulting the SAP community for further assistance.

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