How To Fix SO349 - Select a subscription list for this operation

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 349

• Message text: Select a subscription list for this operation

What causes this issue?

You wanted to add your name to or remove it from a distribution list.
This is only possible for subscription lists.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO349 - Select a subscription list for this operation ?

  The SAP error message SO349, which states "Select a subscription list for this operation," typically occurs in the context of SAP's Subscription Management or similar functionalities where a user is required to select a specific subscription list before proceeding with an operation.
  Cause:
  The error is generally caused by one of the following reasons:
  
  No Subscription List Selected: The user has not selected a subscription list from which to perform the operation.
  Invalid Subscription List: The selected subscription list may not be valid or may not contain any entries.
  User Permissions: The user may not have the necessary permissions to access or view the subscription lists.
  System Configuration: There may be a configuration issue in the SAP system that prevents the selection of subscription lists.
  
  Solution:
  To resolve the SO349 error, you can take the following steps:
  
  
  Select a Subscription List:
  
  Ensure that you have selected a valid subscription list from the available options. Look for a dropdown or selection box where you can choose the appropriate list.
  
  
  
  Check Subscription List Validity:
  
  Verify that the subscription list you are trying to use is active and contains valid entries. You may need to create a new subscription list if the current one is empty or invalid.
  
  
  
  Review User Permissions:
  
  Check if your user role has the necessary permissions to access and select subscription lists. If not, contact your system administrator to adjust your permissions.
  
  
  
  Consult System Configuration:
  
  If the issue persists, consult with your SAP Basis or technical team to ensure that the system is properly configured to handle subscription lists.
  
  
  
  Refer to Documentation:
  
  Review the relevant SAP documentation or help files for additional context on how to work with subscription lists in your specific SAP module.
  
  
  
  Contact SAP Support:
  
  If none of the above solutions work, consider reaching out to SAP support for further assistance, especially if this is a recurring issue.
  
  
  
  Related Information:
  
  SAP Modules: This error is often related to modules that handle subscriptions, such as SAP Subscription Billing or SAP Convergent Charging.
  Transaction Codes: Familiarize yourself with transaction codes related to subscription management, as they may provide additional insights or functionalities.
  User Training: Ensure that users are trained on how to properly select and manage subscription lists to avoid this error in the future.
  
  By following these steps, you should be able to resolve the SO349 error and continue with your operations in SAP.