How To Fix SO347 - *** Distribution list ***

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 347

• Message text: *** Distribution list ***

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO347 - *** Distribution list *** ?

  The SAP error message SO347 typically relates to issues with distribution lists in the SAP system, particularly when sending emails or documents. This error can occur for various reasons, including:
  Causes:
  
  Invalid Distribution List: The distribution list specified may not exist or may have been deleted.
  Inactive Users: Some users in the distribution list may be inactive or have invalid email addresses.
  Authorization Issues: The user attempting to send the email may not have the necessary authorizations to use the distribution list.
  Configuration Issues: There may be configuration issues in the SAP system related to the email settings or the distribution list setup.
  Technical Errors: There could be underlying technical issues, such as problems with the mail server or connectivity issues.
  
  Solutions:
  
  Check Distribution List: Verify that the distribution list exists and is correctly configured. You can do this by navigating to the relevant transaction (e.g., SO10 for text elements) and checking the list.
  Validate User Status: Ensure that all users in the distribution list are active and have valid email addresses. You can check user status in transaction SU01.
  Review Authorizations: Ensure that the user has the necessary authorizations to send emails using the distribution list. This may involve checking roles and profiles in transaction PFCG.
  Email Configuration: Check the email configuration settings in transaction SCOT (SAPconnect) to ensure that the system is properly set up to send emails.
  Test Email Functionality: Try sending a test email to see if the issue persists. This can help identify if the problem is with the distribution list or a broader email issue.
  Consult Logs: Review the application logs (transaction SLG1) for any additional error messages or details that can provide more context about the issue.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Refer to SAP documentation for guidance on managing distribution lists and email settings.
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify and resolve the issue related to the SO347 error message in SAP.