How To Fix SO197 - & documents were set to viewed

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 197

• Message text: & documents were set to viewed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO197 - & documents were set to viewed ?

  The SAP error message SO197 typically indicates that a document has been set to "viewed" status, which means that the document is no longer available for further processing or actions. This can occur in various contexts, such as when dealing with documents in SAP ArchiveLink or when handling business documents in SAP systems.
  Cause:
  
  Document Status: The document has been marked as "viewed" by a user, which may prevent further actions like editing or deleting.
  Authorization Issues: The user may not have the necessary permissions to perform actions on the document.
  Document Lifecycle Management: The document may have reached a certain stage in its lifecycle where it is no longer editable.
  System Configuration: Certain configurations in the SAP system may enforce a "viewed" status after a document is accessed.
  
  Solution:
  
  Check Document Status: Verify the status of the document in the system. If it is marked as "viewed," check if there are any options to change its status back to editable.
  User Permissions: Ensure that the user has the necessary permissions to perform actions on the document. This may involve checking roles and authorizations in the SAP system.
  Consult Documentation: Review the SAP documentation or help files related to document management to understand the implications of the "viewed" status.
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP Notes for specific guidance related to the error message SO197.
  System Configuration Review: If you have access, review the configuration settings related to document management to see if any changes can be made to allow further actions on viewed documents.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to the SO197 error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing document statuses, such as SARA (Archive Administration) or OAC0 (ArchiveLink).
  User Training: Ensure that users are trained on how to handle documents within the SAP system, including understanding the implications of document statuses.
  
  If you continue to experience issues or need more specific guidance, it may be beneficial to provide additional context about the scenario in which the error occurs.