How To Fix SO196 - <&> was set to viewed

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 196

• Message text: <&> was set to viewed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO196 - <&> was set to viewed ?

  The SAP error message SO196 typically indicates that a document (such as a sales order, delivery, or invoice) has been set to "viewed" status. This message is often related to the document's status in the system, indicating that the document has been accessed or reviewed by a user.
  Cause:
  
  Document Status Change: The document has been marked as viewed, which may be part of a workflow or process where users are required to acknowledge or review documents.
  User Action: A user may have manually set the document to viewed status, either intentionally or accidentally.
  System Configuration: The system may be configured to automatically set documents to viewed status after certain actions are performed.
  
  Solution:
  
  Check Document Status: Verify the current status of the document in question. You can do this by navigating to the relevant transaction (e.g., VA03 for sales orders) and checking the document's status.
  Review User Actions: If the document was set to viewed by a user, check the user logs or audit trails to identify who made the change and why.
  Revert Status (if necessary): If the viewed status needs to be reverted, you may need to follow specific procedures or workflows defined in your organization. This may involve changing the status back to its previous state, if allowed.
  Consult Documentation: Refer to your organization's SAP documentation or help resources for specific instructions on handling document statuses.
  Contact Support: If the issue persists or if you are unsure how to proceed, consider reaching out to your SAP support team or consulting with an SAP expert.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for viewing and managing documents (e.g., VA03 for sales orders, VL03N for deliveries).
  User Roles and Permissions: Ensure that users have the appropriate roles and permissions to view and modify document statuses.
  Workflow Processes: Understand the workflow processes in your organization that may affect how documents are handled and reviewed.
  SAP Notes: Check SAP Notes for any known issues or updates related to the SO196 message.
  
  By following these steps, you should be able to address the SO196 error message effectively.