How To Fix SO172 - Function <&> was prohibited by the sender of document <&>

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 172

• Message text: Function <&> was prohibited by the sender of document <&>

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO172 - Function <&> was prohibited by the sender of document <&> ?

  The SAP error message SO172 indicates that a specific function (denoted by <&>) was prohibited by the sender of the document (denoted by <&>). This error typically occurs in the context of SAP's document management or workflow systems, where certain actions or functions are restricted based on the sender's settings or permissions.
  Cause:
  
  Authorization Issues: The user or system trying to perform the function does not have the necessary authorizations to execute that function on the specified document.
  Document Status: The document may be in a status that does not allow the requested function to be executed (e.g., locked, archived, or in a workflow state that prohibits changes).
  Sender Restrictions: The sender of the document may have set specific restrictions on what can be done with the document, including prohibiting certain functions for security or compliance reasons.
  
  Solution:
  
  Check Authorizations: Ensure that the user or system has the appropriate authorizations to perform the requested function. This may involve checking user roles and permissions in the SAP system.
  Review Document Status: Verify the status of the document to ensure it is in a state that allows the requested function. If the document is locked or archived, you may need to unlock it or retrieve it from the archive.
  Consult Sender Settings: If you have access, check the settings or configurations made by the sender of the document. This may involve reviewing the document's properties or the sender's workflow settings to understand the restrictions in place.
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to your SAP support team or consulting SAP documentation for further assistance.
  
  Related Information:
  
  Transaction Codes: Depending on the context, you may need to use specific transaction codes to check authorizations (e.g., SU53 for authorization checks) or to review document statuses.
  SAP Notes: Look for relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to document management and workflow processes to understand how functions are restricted and how to manage document statuses.
  
  By following these steps, you should be able to diagnose and resolve the SO172 error in your SAP environment.