How To Fix SO173 - No document found

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 173

• Message text: No document found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO173 - No document found ?

  The SAP error message SO173 ("No document found") typically occurs when you are trying to access a document in the SAP system, but the system cannot find the document you are looking for. This can happen in various contexts, such as when working with sales orders, purchase orders, or other document types.
  Causes of SO173 Error
  
  
  Document Does Not Exist: The most straightforward reason is that the document you are trying to access does not exist in the system. This could be due to incorrect document numbers or IDs.
  
  
  Document Deleted: The document may have been deleted or archived, making it unavailable for retrieval.
  
  
  Authorization Issues: You may not have the necessary permissions to view the document, leading to the system not displaying it.
  
  
  Incorrect Selection Criteria: If you are using selection criteria (like date ranges, status, etc.) that do not match any existing documents, the system will return this error.
  
  
  Data Synchronization Issues: In some cases, if the system is not properly synchronized (especially in distributed environments), it may not find the document.
  
  
  Solutions to SO173 Error
  
  
  Verify Document Number: Double-check the document number or ID you are trying to access. Ensure that it is entered correctly.
  
  
  Check Document Status: If you suspect the document may have been deleted or archived, check with your SAP administrator or relevant team to confirm its status.
  
  
  Review Authorization: Ensure that you have the necessary permissions to access the document. If not, contact your system administrator to request the appropriate access.
  
  
  Adjust Selection Criteria: If you are using filters or selection criteria, try broadening them to see if the document appears. For example, remove date filters or status filters.
  
  
  Consult Logs: Check system logs or transaction logs for any additional error messages or information that might provide insight into why the document cannot be found.
  
  
  Contact Support: If the issue persists, consider reaching out to your SAP support team or consulting SAP documentation for further troubleshooting steps.
  
  
  Related Information
  
  
  Transaction Codes: Depending on the context, you might be using different transaction codes (e.g., VA03 for sales orders, ME23N for purchase orders). Ensure you are using the correct transaction for the document type you are trying to access.
  
  
  SAP Notes: Check SAP Notes for any known issues related to the SO173 error. SAP frequently updates its knowledge base with solutions for common problems.
  
  
  Documentation: Refer to SAP Help documentation for more detailed information on the specific module you are working with, as the context can vary widely.
  
  
  By following these steps, you should be able to diagnose and resolve the SO173 error in your SAP system.