How To Fix SO028 - Document was read

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 028

• Message text: Document was read

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SO028 - Document was read ?

  The SAP error message SO028, which states "Document was read," typically occurs in the context of SAP ArchiveLink or document management systems. This message indicates that the document you are trying to access has been read or is in a state that prevents further actions, such as editing or deleting.
  Cause:
  
  Document Status: The document may be in a read-only state, meaning it has been accessed and cannot be modified or deleted.
  Archiving: The document might be archived, and the system is preventing any changes to it.
  User Permissions: The user may not have the necessary permissions to perform the action on the document.
  Document Locking: The document could be locked by another user or process, preventing further actions.
  
  Solution:
  
  Check Document Status: Verify the status of the document. If it is in a read-only state, you may need to check if it can be unlocked or if you need to create a new version.
  Permissions: Ensure that you have the appropriate permissions to perform the action you are attempting. If not, contact your system administrator to adjust your access rights.
  Document Locking: If the document is locked, check with your colleagues or system logs to identify who has locked it and request them to unlock it if necessary.
  Consult Documentation: Refer to SAP documentation or help resources for specific instructions related to the document management system you are using.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to document management, such as OAC0 (ArchiveLink Administration) or OAWD (Document Management).
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the SO028 error message in SAP.