How To Fix SO027 - Forwarder does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: SO - SAPoffice: message texts

• Message number: 027

• Message text: Forwarder does not exist

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SO027 - Forwarder does not exist ?

  The SAP error message SO027, which states "Forwarder does not exist," typically occurs in the context of SAP's output management system, particularly when dealing with the sending of documents or messages (like emails, faxes, etc.) through the SAP system. This error indicates that the system is unable to find a valid forwarder (or output device) that is required to process the output request.
  Cause:
  
  Missing Forwarder Configuration: The forwarder (output device) has not been defined in the system.
  Incorrect Output Type: The output type being used may not be correctly configured to use a valid forwarder.
  User Authorization Issues: The user may not have the necessary authorizations to access the forwarder.
  System Configuration Issues: There may be issues with the configuration of the output management settings in the SAP system.
  
  Solution:
  
  
  Check Forwarder Configuration:
  
  Go to transaction code SPAD (Spool Administration) and check if the forwarder is defined.
  Ensure that the forwarder is active and properly configured.
  
  
  
  Verify Output Type:
  
  Check the output type settings in transaction code NACE (Output Types).
  Ensure that the output type is correctly assigned to the relevant application and that it points to a valid forwarder.
  
  
  
  User Authorizations:
  
  Ensure that the user has the necessary authorizations to access the forwarder. This can be checked in transaction code SU01 (User Maintenance).
  
  
  
  Check Output Device:
  
  Ensure that the output device is correctly set up and is not in an error state. You can check this in transaction code SPAD.
  
  
  
  Review Configuration:
  
  Review the configuration settings for the output management in the relevant customizing transactions (e.g., SPRO).
  
  
  
  Testing:
  
  After making the necessary changes, test the output process again to see if the error persists.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPAD: Spool Administration
  NACE: Output Types
  SU01: User Maintenance
  SPRO: Customizing Implementation Guide
  
  
  
  Documentation: Refer to SAP Help documentation for detailed information on output management and configuration.
  
  
  SAP Notes: Check for any relevant SAP Notes that may address specific issues related to the SO027 error.
  
  
  If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis or technical team for further investigation.