How To Fix /SMB/TRANSP_INFRA361 - Starting Determination of Customer Solution Structure in Customer Content

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 361

• Message text: Starting Determination of Customer Solution Structure in Customer Content

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA361 - Starting Determination of Customer Solution Structure in Customer Content ?

  The SAP error message /SMB/TRANSP_INFRA361 typically relates to issues encountered during the determination of the customer solution structure in the context of SAP's Solution Manager or related transport infrastructure. This error can occur during various processes, such as transport management, system configuration, or when working with customer-specific content.
  Cause:
  
  Configuration Issues: The error may arise due to incorrect or incomplete configuration settings in the Solution Manager or transport management system.
  Missing Authorizations: The user executing the transaction may lack the necessary authorizations to access or modify the customer solution structure.
  Transport Directory Problems: Issues with the transport directory or transport routes can lead to this error.
  Inconsistent Data: There may be inconsistencies in the data related to the customer solution structure, such as missing entries or incorrect relationships.
  System Version Mismatch: If there are discrepancies between the versions of the systems involved (e.g., Development, Quality Assurance, Production), it can lead to errors in transport or solution structure determination.
  
  Solution:
  
  Check Configuration: Review the configuration settings in the Solution Manager and ensure that all necessary parameters are correctly set.
  Verify Authorizations: Ensure that the user has the appropriate authorizations to perform the actions related to the customer solution structure.
  Transport Directory Check: Verify the transport directory settings and ensure that the transport routes are correctly defined and functioning.
  Data Consistency Check: Use transaction codes like SE03 (Transport Organizer Tools) to check for inconsistencies in the transport requests and solution structure.
  System Version Alignment: Ensure that all systems involved are on compatible versions and that any necessary updates or patches have been applied.
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. There may be patches or updates that resolve known issues.
  
  Related Information:
  
  SAP Solution Manager: Familiarize yourself with the functionalities and configuration of SAP Solution Manager, as it plays a crucial role in managing the transport infrastructure and customer solution structures.
  Transport Management System (TMS): Understanding TMS and its configuration can help in troubleshooting transport-related issues.
  SAP Community and Forums: Engaging with the SAP Community or forums can provide insights from other users who may have encountered similar issues.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance, providing them with detailed information about the error and the context in which it occurs.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.