How To Fix /SMB/TRANSP_INFRA360 - Importing Customer Content ID '&1' into Customer Solution Structure


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/TRANSP_INFRA -

  • Message number: 360

  • Message text: Importing Customer Content ID '&1' into Customer Solution Structure

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/TRANSP_INFRA360 - Importing Customer Content ID '&1' into Customer Solution Structure ?

    The SAP error message /SMB/TRANSP_INFRA360 typically occurs during the import of customer content into a customer solution structure. This error can arise due to various reasons, and understanding the cause is crucial for resolving it. Here’s a breakdown of potential causes, solutions, and related information:

    Causes:

    1. Transport Request Issues: The transport request may be incomplete or corrupted. This can happen if the transport was not properly released or if there were issues during the export process.
    2. Missing Dependencies: The content being imported may have dependencies that are not present in the target system. This can include missing objects, configurations, or other transport requests that need to be imported first.
    3. Authorization Issues: The user performing the import may not have the necessary authorizations to execute the import or access certain objects.
    4. System Configuration: There may be configuration issues in the target system that prevent the import from completing successfully.
    5. Version Mismatch: The version of the content being imported may not be compatible with the version of the target system.

    Solutions:

    1. Check Transport Request: Verify that the transport request is complete and correctly released. You can do this by checking the transport logs and ensuring that all objects are included.
    2. Review Dependencies: Ensure that all necessary dependencies are present in the target system. You may need to import other transport requests first or check for missing objects.
    3. Authorization Check: Confirm that the user has the appropriate authorizations to perform the import. You may need to consult with your SAP security team to ensure the user has the necessary roles and permissions.
    4. System Configuration Review: Check the configuration of the target system to ensure it is set up correctly for the import. This may involve reviewing system settings or consulting with your Basis team.
    5. Compatibility Check: Ensure that the content being imported is compatible with the target system version. If there is a version mismatch, you may need to update the target system or adjust the content being imported.

    Related Information:

    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message. SAP frequently updates their knowledge base with solutions to common issues.
    • Transport Management System (TMS): Familiarize yourself with the TMS in SAP, as it provides tools for managing transport requests and can help diagnose issues related to imports.
    • Logs and Traces: Review the transport logs and system logs for more detailed error messages that can provide additional context for the failure.
    • SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can provide insights or solutions.

    If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.

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