How To Fix /SMB/TRANSP_INFRA362 - Determination of Customer Solution Structure in Customer Content finished

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 362

• Message text: Determination of Customer Solution Structure in Customer Content finished

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA362 - Determination of Customer Solution Structure in Customer Content finished ?

  The SAP error message /SMB/TRANSP_INFRA362 typically indicates an issue related to the determination of the customer solution structure during the transport of customer content. This error can occur in the context of SAP Solution Manager or when working with transport requests in general.
  Cause:
  The error message /SMB/TRANSP_INFRA362 can be caused by several factors, including:
  
  
  Missing or Incomplete Configuration: The customer solution structure may not be properly configured in the system, leading to issues when trying to determine it during transport.
  
  
  Transport Request Issues: There may be problems with the transport request itself, such as missing objects or dependencies that are not correctly defined.
  
  
  Authorization Issues: The user executing the transport may not have the necessary authorizations to access or modify the customer solution structure.
  
  
  System or Version Mismatch: If there are inconsistencies between the source and target systems (e.g., different versions or configurations), this can lead to errors during the transport process.
  
  
  Solution:
  To resolve the error /SMB/TRANSP_INFRA362, you can take the following steps:
  
  
  Check Configuration: Ensure that the customer solution structure is correctly configured in the SAP system. This may involve reviewing the settings in the SAP Solution Manager or the relevant configuration transactions.
  
  
  Review Transport Request: Examine the transport request for any missing objects or dependencies. Make sure that all necessary objects are included in the transport.
  
  
  Check Authorizations: Verify that the user executing the transport has the appropriate authorizations to access and modify the customer solution structure.
  
  
  System Consistency: Ensure that the source and target systems are consistent in terms of version and configuration. If there are discrepancies, you may need to align the systems.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide solutions or workarounds for known issues.
  
  
  Debugging: If the issue persists, consider enabling debugging to get more detailed information about what is causing the error. This may require assistance from a technical consultant.
  
  
  Contact SAP Support: If you are unable to resolve the issue on your own, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Notes: Always check for relevant SAP Notes that may provide additional context or solutions for this error.
  Transport Management System (TMS): Familiarize yourself with the TMS and its configuration, as issues in transport management can often lead to errors like this.
  SAP Solution Manager Documentation: Review the documentation related to SAP Solution Manager, especially if you are using it for managing transports and customer content.
  
  By following these steps, you should be able to diagnose and resolve the error message /SMB/TRANSP_INFRA362.