How To Fix /SMB/TRANSP_INFRA359 - No Customer Solution Structure in Customer Content found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 359

• Message text: No Customer Solution Structure in Customer Content found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA359 - No Customer Solution Structure in Customer Content found ?

  The SAP error message /SMB/TRANSP_INFRA359 No Customer Solution Structure in Customer Content found typically occurs in the context of SAP Solution Manager or when working with SAP Transport Management. This error indicates that the system is unable to find a customer solution structure in the customer content, which is necessary for the transport process.
  Cause:
  
  Missing Solution Structure: The primary cause of this error is that the required solution structure has not been defined or is missing in the system.
  Incorrect Configuration: There may be an issue with the configuration of the Solution Manager or the transport landscape.
  Transport Directory Issues: Problems with the transport directory or transport routes can also lead to this error.
  Authorization Issues: Lack of proper authorizations to access the customer content can also trigger this error.
  
  Solution:
  
  
  Check Solution Structure:
  
  Go to the SAP Solution Manager and verify if the customer solution structure is defined correctly.
  If it is missing, you may need to create or configure the solution structure.
  
  
  
  Configuration Review:
  
  Review the configuration settings in the Solution Manager to ensure that everything is set up correctly.
  Check the transport routes and ensure that they are correctly defined.
  
  
  
  Transport Directory:
  
  Verify the transport directory settings and ensure that they are correctly configured.
  Check for any inconsistencies or issues in the transport directory.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the customer content.
  If needed, consult with your SAP security team to review and adjust authorizations.
  
  
  
  Consult SAP Notes:
  
  Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that can resolve the issue.
  
  
  
  System Logs:
  
  Review system logs for any additional error messages or warnings that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Solution Manager: This is a central component for managing SAP solutions, including transport management and solution documentation.
  Transport Management System (TMS): This is the tool used to manage the transport of changes between SAP systems.
  SAP Notes: Regularly check for updates and notes from SAP that may provide solutions or workarounds for known issues.
  
  If the issue persists after trying the above solutions, it may be beneficial to reach out to SAP support for further assistance.