How To Fix /SMB/TRANSP_INFRA357 - Importing Customer Solution Structure

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/TRANSP_INFRA -

• Message number: 357

• Message text: Importing Customer Solution Structure

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/TRANSP_INFRA357 - Importing Customer Solution Structure ?

  The SAP error message /SMB/TRANSP_INFRA357 typically occurs during the import of a customer solution structure, indicating that there is an issue with the transport request or the structure being imported. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Transport Request Issues: The transport request may be incomplete, corrupted, or not properly released.
  Missing Objects: The objects that are part of the solution structure may not be available in the target system.
  Version Mismatch: There may be a version mismatch between the source and target systems, leading to incompatibility.
  Authorization Issues: The user performing the import may not have the necessary authorizations to import the transport request.
  Configuration Errors: There may be configuration issues in the transport management system (TMS) or the solution manager.
  
  Solutions:
  
  
  Check Transport Request:
  
  Ensure that the transport request is fully released and contains all necessary objects.
  Use transaction SE01 or SE09 to check the status of the transport request.
  
  
  
  Verify Object Availability:
  
  Confirm that all objects included in the transport request are available in the target system.
  If objects are missing, you may need to transport them separately.
  
  
  
  Check Version Compatibility:
  
  Ensure that both the source and target systems are on compatible versions of SAP.
  If there are discrepancies, consider upgrading or aligning the systems.
  
  
  
  Review Authorizations:
  
  Check the authorizations of the user performing the import. Ensure they have the necessary roles and permissions to execute the import.
  
  
  
  Transport Management System (TMS) Configuration:
  
  Review the TMS configuration to ensure it is set up correctly.
  Use transaction STMS to check the transport routes and configurations.
  
  
  
  Consult SAP Notes:
  
  Search for relevant SAP Notes in the SAP Support Portal that may address this specific error message.
  Implement any recommended corrections or patches.
  
  
  
  Log Analysis:
  
  Analyze the transport logs for more detailed error messages that can provide insights into the root cause.
  Use transaction SLG1 to view application logs related to transport activities.
  
  
  
  Related Information:
  
  SAP Notes: Always check for specific SAP Notes related to the error message. SAP frequently updates their knowledge base with solutions for known issues.
  SAP Community: Engage with the SAP Community forums to see if other users have encountered similar issues and what solutions they found effective.
  Documentation: Review the official SAP documentation for transport management and solution manager for best practices and troubleshooting steps.
  
  If the issue persists after trying the above solutions, consider reaching out to SAP support for further assistance.