How To Fix /SMB/HELPER021 - Systeminfo about transport into which request should be merged not found

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/HELPER -

• Message number: 021

• Message text: Systeminfo about transport into which request should be merged not found

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/HELPER021 - Systeminfo about transport into which request should be merged not found ?

  The SAP error message /SMB/HELPER021 indicates that the system is unable to find a transport request into which a specific request should be merged. This typically occurs in the context of transport management, where changes made in the development environment need to be moved to the quality assurance or production environments.
  Cause:
  
  Missing Transport Request: The transport request that is supposed to receive the changes may not exist or may have been deleted.
  Incorrect Configuration: There may be issues with the transport configuration in the system, such as missing transport routes or incorrect settings.
  Transport Layer Issues: The transport layer may not be properly defined, leading to the inability to find the appropriate transport request.
  Authorization Issues: The user may not have the necessary authorizations to access or create transport requests.
  
  Solution:
  
  Check Transport Requests: Verify that the transport request you are trying to merge into exists. You can do this by using transaction code SE09 or SE10 to view the transport requests.
  Create a New Transport Request: If the required transport request does not exist, you may need to create a new transport request and manually add the changes to it.
  Review Transport Configuration: Check the transport configuration settings in transaction code STMS. Ensure that the transport routes and layers are correctly set up.
  Check Authorizations: Ensure that the user has the necessary authorizations to create and manage transport requests. You may need to consult with your SAP Basis team for this.
  Use Transport Organizer: If you are using the Transport Organizer, ensure that you are correctly selecting the transport request and that it is in the correct status (e.g., modifiable).
  Consult SAP Notes: Look for relevant SAP Notes that may address this specific error. SAP Notes can provide additional insights or patches that may resolve the issue.
  
  Related Information:
  
  Transaction Codes: 
  
  SE09: Transport Organizer (for managing transport requests)
  SE10: Transport Organizer (for managing transport requests)
  STMS: Transport Management System (for transport configuration)
  
  
  SAP Notes: Search for SAP Notes related to transport issues, as they may provide specific fixes or workarounds.
  Transport Management: Familiarize yourself with the transport management process in SAP, including how to create, release, and import transport requests.
  
  If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.