How To Fix /SMB/HELPER019 - Target system could not be set for Customizing request


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/HELPER -

  • Message number: 019

  • Message text: Target system could not be set for Customizing request

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  • Self-Explanatory Message

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Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/HELPER019 - Target system could not be set for Customizing request ?

    The SAP error message /SMB/HELPER019 Target system could not be set for Customizing request typically occurs in the context of transport management or when trying to manage customizing requests in SAP systems. This error indicates that the system is unable to determine or set the target system for a customizing request, which can be due to several reasons.

    Causes:

    1. Missing Target System Configuration: The target system may not be properly configured in the Transport Management System (TMS).
    2. Authorization Issues: The user may not have the necessary authorizations to set or modify the target system for the customizing request.
    3. Transport Layer Issues: There may be issues with the transport layer configuration, such as missing or incorrect transport routes.
    4. System Status: The target system may be in a status that does not allow for transport requests (e.g., it may be in a "down" state or not connected).
    5. Network Issues: There could be network connectivity issues between the source and target systems.

    Solutions:

    1. Check TMS Configuration:

      • Go to the Transport Management System (TMS) configuration and ensure that the target system is correctly defined and connected.
      • Verify that the transport routes are correctly set up.
    2. User Authorizations:

      • Ensure that the user has the necessary authorizations to create or modify customizing requests. Check the roles and profiles assigned to the user.
    3. Check System Status:

      • Verify that the target system is up and running. You can check the system status in the SAP GUI or through the TMS.
    4. Review Transport Layer:

      • Check the transport layer settings to ensure they are correctly configured. You can do this in transaction SE03 (Transport Organizer Tools).
    5. Network Connectivity:

      • Ensure that there are no network issues preventing communication between the source and target systems. You can test connectivity using ping or other network tools.
    6. Check Logs:

      • Review the system logs (transaction SM21) and transport logs for any additional error messages that might provide more context on the issue.

    Related Information:

    • Transaction Codes:

      • STMS: Transport Management System
      • SE03: Transport Organizer Tools
      • SM21: System Log
      • SU53: Authorization Check
    • SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that might address this specific error message or provide additional troubleshooting steps.

    • Documentation: Refer to the official SAP documentation for Transport Management System for detailed guidance on configuring and managing transport requests.

    If the issue persists after following these steps, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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