How To Fix /SMB/HELPER020 - Target system could not be set for Workbench request


SAP Error Message - Details

  • Message type: E = Error

  • Message class: /SMB/HELPER -

  • Message number: 020

  • Message text: Target system could not be set for Workbench request

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  • Self-Explanatory Message

    Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

    To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

    Unfortunately, there isn't any extra information in this error notice.



    What else can you do?

    First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

    Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

    You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.


Smart SAP Assistant

  • What is the cause and solution for SAP error message /SMB/HELPER020 - Target system could not be set for Workbench request ?

    The SAP error message /SMB/HELPER020 Target system could not be set for Workbench request typically occurs when there is an issue with the transport management system (TMS) configuration or when trying to transport a workbench request to a target system that is not properly defined or accessible.

    Causes:

    1. TMS Configuration Issues: The target system may not be correctly configured in the Transport Management System.
    2. Authorization Issues: The user may not have the necessary authorizations to transport requests to the target system.
    3. Network Issues: There may be network connectivity problems between the source and target systems.
    4. System Status: The target system may be in a status that does not allow transports (e.g., it may be in maintenance mode).
    5. Transport Directory Issues: There may be issues with the transport directory or transport routes.

    Solutions:

    1. Check TMS Configuration:

      • Go to transaction STMS and check the configuration of the transport routes.
      • Ensure that the target system is correctly defined and that the transport routes are set up properly.
    2. Verify Authorizations:

      • Ensure that the user has the necessary authorizations to create and release transport requests. Check roles and profiles assigned to the user.
    3. Check System Status:

      • Verify that the target system is up and running and is not in a restricted state (e.g., maintenance mode).
    4. Network Connectivity:

      • Check the network connectivity between the source and target systems. Ensure that there are no firewall or network issues preventing communication.
    5. Review Transport Directory:

      • Check the transport directory for any inconsistencies or issues. You can use transaction SE01 to check the transport logs and see if there are any errors.
    6. Reconfigure TMS:

      • If necessary, you may need to reconfigure the TMS settings. This can be done through transaction STMS -> Transport Routes -> Change.
    7. Check Transport Logs:

      • Review the transport logs for any additional error messages that may provide more context on the issue.

    Related Information:

    • Transaction Codes:

      • STMS: Transport Management System
      • SE01: Transport Organizer
      • SE09: Workbench Organizer
      • SE10: Customizing Organizer
    • SAP Notes: Check SAP Notes related to transport issues for any known bugs or additional troubleshooting steps.

    • Documentation: Refer to SAP Help documentation for detailed information on TMS configuration and transport management.

    If the issue persists after trying the above solutions, it may be beneficial to consult with your SAP Basis team or reach out to SAP support for further assistance.

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