How To Fix /SMB/BB_INSTALLER398 - Solution Builder Key &1 is multiply used for scope item

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 398

• Message text: Solution Builder Key &1 is multiply used for scope item

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER398 - Solution Builder Key &1 is multiply used for scope item ?

  The SAP error message /SMB/BB_INSTALLER398 indicates that there is a problem with the Solution Builder Key being used for a scope item in the SAP Business ByDesign or SAP S/4HANA Cloud environment. Specifically, it suggests that the key is being used multiple times, which is not allowed.
  Cause:
  
  Duplicate Usage: The primary cause of this error is that the same Solution Builder Key is assigned to more than one scope item. Each scope item should have a unique key to avoid conflicts.
  Configuration Error: There may be a misconfiguration in the solution setup where the same key was inadvertently assigned to multiple items.
  Data Migration Issues: If data was migrated from another system or if there were changes made to the configuration, it could lead to duplicate keys being created.
  
  Solution:
  
  Identify Duplicate Keys: Review the configuration of your scope items in the Solution Builder. Look for the specific Solution Builder Key mentioned in the error message and check where it is being used.
  Correct the Assignment: Once you identify the scope items that are using the same key, you will need to either:
  
  Change the key for one of the scope items to ensure that each has a unique key.
  Remove or deactivate one of the conflicting scope items if it is not needed.
  
  
  Validate Configuration: After making changes, validate the configuration to ensure that there are no further conflicts and that the system recognizes the changes.
  Test the Changes: Perform tests to ensure that the changes do not affect the functionality of the scope items and that the system operates as expected.
  
  Related Information:
  
  Documentation: Refer to the SAP Help Portal or the specific documentation for your SAP solution (e.g., SAP S/4HANA Cloud, SAP Business ByDesign) for detailed guidance on managing scope items and Solution Builder Keys.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Support: If the issue persists after attempting the above solutions, consider reaching out to SAP Support for further assistance. They can provide insights based on the specific configuration and environment you are working with.
  
  By following these steps, you should be able to resolve the error and ensure that your scope items are correctly configured.