How To Fix /SMB/BB_INSTALLER399 - Solution integration process terminated by user

SAP Error Message - Details

• Message type: E = Error

• Message class: /SMB/BB_INSTALLER -

• Message number: 399

• Message text: Solution integration process terminated by user

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SMB/BB_INSTALLER399 - Solution integration process terminated by user ?

  The SAP error message /SMB/BB_INSTALLER399 Solution integration process terminated by user typically indicates that a user has manually terminated a process related to the SAP Business ByDesign (ByD) solution integration. This can occur during various integration tasks, such as data migration, system configuration, or other processes that involve the integration of different SAP solutions.
  Causes:
  
  User Intervention: The most straightforward cause is that a user intentionally stopped the integration process, possibly due to a perceived issue or a need to pause the operation.
  Timeouts: If the process takes too long, users might terminate it, thinking it has stalled.
  Errors in Data: If there are issues with the data being processed (e.g., incorrect formats, missing mandatory fields), users might stop the process to correct the data.
  System Performance: If the system is slow or unresponsive, users may choose to terminate the process.
  
  Solutions:
  
  Review Logs: Check the logs for any additional error messages or warnings that might indicate why the process was terminated. This can provide insights into whether it was a user decision or an underlying issue.
  Re-run the Process: If the termination was unintentional, you can attempt to re-run the integration process. Ensure that all prerequisites are met and that the data is correct.
  Check Data Quality: Validate the data being used in the integration process to ensure it meets the required standards and formats.
  Monitor System Performance: If performance issues are suspected, monitor the system resources and consider optimizing the environment or scheduling the process during off-peak hours.
  User Training: If users are frequently terminating processes, consider providing training on how to monitor and manage integration processes effectively.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that might address known issues or provide patches related to the integration process.
  Documentation: Review the official SAP documentation for the specific integration process you are working with to ensure all steps are being followed correctly.
  Support: If the issue persists and you cannot determine the cause, consider reaching out to SAP Support for assistance. Provide them with detailed information about the process, any error logs, and the context in which the error occurred.
  
  By following these steps, you should be able to identify the cause of the termination and take appropriate action to resolve the issue.