How To Fix SLS_PAYSP013 - Payment by payment service provider (PSP); but no PSP ID found

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 013

• Message text: Payment by payment service provider (PSP); but no PSP ID found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP013 - Payment by payment service provider (PSP); but no PSP ID found ?

  The SAP error message SLS_PAYSP013 indicates that there is an issue with the payment processing through a Payment Service Provider (PSP). Specifically, the error states that a payment is being attempted via a PSP, but the system cannot find a corresponding PSP ID in the configuration. This can occur in various scenarios, such as during the payment processing of an invoice or when attempting to execute a payment run.
  Cause:
  
  Missing PSP Configuration: The most common cause of this error is that the PSP ID has not been configured in the SAP system. This could be due to a missing entry in the relevant configuration tables or settings.
  Incorrect PSP ID: The PSP ID being referenced in the payment processing might be incorrect or not properly linked to the payment method being used.
  Integration Issues: There may be issues with the integration between SAP and the PSP, such as incorrect API configurations or missing credentials.
  Data Inconsistency: There could be inconsistencies in the master data related to the payment methods or the PSP settings.
  
  Solution:
  
  
  Check PSP Configuration:
  
  Navigate to the configuration settings for payment service providers in SAP (usually found in the Financial Accounting or Payment Processing sections).
  Ensure that the PSP ID is correctly configured and active.
  Verify that the payment method being used is linked to the correct PSP ID.
  
  
  
  Verify Payment Method Settings:
  
  Check the payment method settings in the SAP system to ensure that they are correctly set up to use the intended PSP.
  Make sure that the payment method is assigned to the correct company code and is active.
  
  
  
  Review Integration Settings:
  
  If you are using an external PSP, check the integration settings, including API keys, endpoints, and any other required credentials.
  Ensure that the connection between SAP and the PSP is functioning correctly.
  
  
  
  Consult Documentation:
  
  Refer to the SAP documentation or the documentation provided by the PSP for any specific configuration steps or requirements.
  
  
  
  Testing:
  
  After making the necessary changes, perform a test payment to ensure that the issue has been resolved.
  
  
  
  Contact Support:
  
  If the issue persists after checking the configuration and settings, consider reaching out to SAP support or the support team of the PSP for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like OBPM1 (for payment methods) or SPRO (for configuration) to access the relevant settings.
  Logs and Traces: Check the application logs (transaction code SLG1) for more detailed error messages that can provide additional context on the issue.
  User Roles and Authorizations: Ensure that the user executing the payment has the necessary authorizations to access the PSP settings and perform payment processing.
  
  By following these steps, you should be able to identify and resolve the issue related to the SLS_PAYSP013 error message in SAP.