How To Fix SLS_PAYSP015 - Payment cards not permitted; payment by payment service provider

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 015

• Message text: Payment cards not permitted; payment by payment service provider

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP015 - Payment cards not permitted; payment by payment service provider ?

  The SAP error message SLS_PAYSP015 indicates that payment cards are not permitted for a specific transaction, and that the payment must be processed through a payment service provider (PSP). This error typically arises in scenarios where the system is configured to restrict direct payment card processing and instead requires the use of a PSP for handling payment transactions.
  Cause:
  
  Configuration Settings: The system may be configured to only allow certain payment methods, and payment cards may not be included in the allowed methods for the transaction type or customer.
  Payment Method Restrictions: The payment method used in the transaction may not be set up to allow direct payment card processing.
  Transaction Type: The specific transaction type may not support payment card payments directly and requires a PSP.
  Customer Master Data: The customer’s master data may have restrictions that prevent the use of payment cards.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings in the SAP system related to payment methods. Ensure that the payment card method is enabled for the relevant transaction types.
  
  Navigate to the configuration settings for payment methods in the SAP system (usually found in the Financial Accounting or Sales and Distribution modules).
  
  
  
  Review Payment Method Settings: Ensure that the payment method being used is correctly set up to allow payment card transactions. This may involve checking the payment method configuration in the relevant transaction codes (e.g., OBBP for payment methods).
  
  
  Use Payment Service Provider: If the configuration is correct and the error persists, consider using a payment service provider for processing the payment. This may involve integrating with a third-party PSP that can handle payment card transactions.
  
  
  Check Customer Master Data: Review the customer master data to ensure there are no restrictions on payment methods. You can check this in the customer account settings.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on configuring payment methods and integrating with payment service providers.
  
  
  Contact Support: If the issue cannot be resolved through configuration changes, consider reaching out to SAP support or your system administrator for further assistance.
  
  
  Related Information:
  
  Integration with Payment Service Providers: If your organization uses a PSP, ensure that the integration is correctly set up and that the necessary credentials and configurations are in place.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  User Roles and Authorizations: Ensure that the user attempting the transaction has the necessary roles and authorizations to process payments using the selected method.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.