How To Fix SLS_PAYSP012 - &1 is not permitted due to payment service provider transaction status &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_PAYSP - Payment Service Provider Integration

• Message number: 012

• Message text: &1 is not permitted due to payment service provider transaction status &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_PAYSP012 - &1 is not permitted due to payment service provider transaction status &2 ?

  The SAP error message SLS_PAYSP012 typically indicates that a payment transaction is not permitted due to the status of the transaction with the payment service provider (PSP). This error can occur in various scenarios, particularly when dealing with payment processing in SAP systems integrated with external payment service providers.
  Cause:
  The error message generally arises from one of the following reasons:
  
  
  Transaction Status: The transaction status returned by the payment service provider indicates that the transaction cannot be processed. This could be due to various reasons such as:
  
  The transaction is in a pending state.
  The transaction has been canceled or rejected.
  The transaction has expired.
  The transaction is not authorized.
  
  
  
  Configuration Issues: There may be issues with the configuration of the payment service provider in the SAP system, such as incorrect settings or missing parameters.
  
  
  Integration Issues: There could be problems with the integration between SAP and the payment service provider, such as network issues or incorrect API calls.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Transaction Status: 
  
  Review the status of the transaction in the payment service provider's dashboard or logs. Ensure that the transaction is in a valid state for processing.
  
  
  
  Review Configuration:
  
  Verify the configuration settings for the payment service provider in SAP. Ensure that all required parameters are correctly set up.
  Check if the payment method is correctly configured and linked to the payment service provider.
  
  
  
  Consult Logs:
  
  Look at the application logs in SAP (transaction SLG1) for more detailed error messages that can provide additional context about the issue.
  
  
  
  Retry the Transaction:
  
  If the transaction was in a temporary state (e.g., pending), you may need to retry the transaction after a certain period.
  
  
  
  Contact Payment Service Provider:
  
  If the issue persists, contact the payment service provider for assistance. They may provide insights into why the transaction status is not allowing further processing.
  
  
  
  Check for Updates:
  
  Ensure that your SAP system is up to date with the latest patches and updates, as there may be bug fixes related to payment processing.
  
  
  
  Related Information:
  
  Documentation: Refer to the SAP documentation related to payment processing and integration with payment service providers for specific configuration steps and troubleshooting tips.
  SAP Notes: Check SAP Notes for any known issues or fixes related to the error message SLS_PAYSP012.
  Community Forums: Engage with SAP community forums or support channels where other users may have encountered similar issues and can share their solutions.
  
  By following these steps, you should be able to diagnose and resolve the error message SLS_PAYSP012 effectively.