How To Fix SLS_LORD164 - Deviating divisions &1 vs. &2 (ref. doc. &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_LORD - Lean Order Prozess

• Message number: 164

• Message text: Deviating divisions &1 vs. &2 (ref. doc. &3)

What causes this issue?

Division &V2& in reference document &V3& is not the same as division
&V1& in the current document.

System Response

The system does not allow reference document &V3&.

How to fix this error?

Select a reference document with division &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_LORD164 - Deviating divisions &1 vs. &2 (ref. doc. &3) ?

  The SAP error message SLS_LORD164 indicates that there is a mismatch between the divisions specified in a sales order or related document. Specifically, it points out that the division in the sales order (or related document) does not match the division in the material master or the customer master data.
  Cause:
  
  Division Mismatch: The primary cause of this error is that the division associated with the material or customer does not match the division specified in the sales order. Each material and customer can be assigned to a specific division, and if they do not align, this error will occur.
  Configuration Issues: There may be configuration issues in the system where the division settings for the material or customer are not correctly maintained.
  Data Entry Errors: Incorrect data entry during the creation of the sales order or related documents can lead to this error.
  
  Solution:
  
  Check Material Master: Verify the division assigned to the material in the material master record. You can do this by navigating to the material master (transaction code MM03) and checking the relevant views (especially Sales Org. Data).
  Check Customer Master: Similarly, check the division assigned to the customer in the customer master record (transaction code XD03 or VD03) to ensure it matches the division in the sales order.
  Review Sales Order: Look at the sales order (transaction code VA03) to see which division is being used. Ensure that it aligns with the divisions in the material and customer master records.
  Adjust Sales Order: If the sales order is incorrect, you may need to adjust it to use the correct division that matches the material and customer.
  Configuration Review: If the issue persists, review the configuration settings in the system to ensure that the divisions are set up correctly in the relevant sales area settings.
  
  Related Information:
  
  Transaction Codes: 
  
  MM03: Display Material Master
  XD03: Display Customer Master (General Data)
  VA03: Display Sales Order
  
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Documentation: Review SAP documentation related to sales and distribution (SD) module for more insights on divisions and their configuration.
  
  By following these steps, you should be able to resolve the SLS_LORD164 error and ensure that the divisions are consistent across the relevant documents.