How To Fix SLS_LORD163 - Deviating distribution channels &1 vs. &2 (ref. doc. &3)

SAP Error Message - Details

• Message type: E = Error

• Message class: SLS_LORD - Lean Order Prozess

• Message number: 163

• Message text: Deviating distribution channels &1 vs. &2 (ref. doc. &3)

What causes this issue?

Distribution channel &V2& in reference document &V3& is not the same as
distribution channel &V1& in the current document.

System Response

The system does not allow reference document &V3&.

How to fix this error?

Select a reference document with distribution channel &V1&.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SLS_LORD163 - Deviating distribution channels &1 vs. &2 (ref. doc. &3) ?

  The SAP error message SLS_LORD163 indicates that there is a mismatch between the distribution channels in the sales document and the distribution channels defined in the reference document. This typically occurs in scenarios where a sales order or delivery is being created or processed, and the system detects that the distribution channel in the current document does not match the distribution channel in the referenced document (such as a quotation, contract, or another sales order).
  Cause:
  
  Mismatched Distribution Channels: The primary cause of this error is that the distribution channel specified in the sales document (e.g., sales order) does not match the distribution channel of the reference document (e.g., a quotation or contract).
  Configuration Issues: There may be configuration issues in the SAP system regarding the distribution channels, which could lead to inconsistencies.
  Data Entry Errors: Manual data entry errors when creating or processing documents can also lead to this mismatch.
  
  Solution:
  
  Check Distribution Channels: Review the distribution channels in both the current document and the reference document. Ensure that they match. If they do not, you may need to adjust the distribution channel in the sales document to match the reference document.
  Update Reference Document: If the reference document is incorrect, you may need to update it to reflect the correct distribution channel.
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the distribution channels are set up correctly in the system.
  Recreate Document: In some cases, it may be necessary to recreate the sales document with the correct distribution channel.
  Check User Authorizations: Ensure that the user has the necessary authorizations to create or modify documents with the specified distribution channels.
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes such as VA01 (Create Sales Order), VA02 (Change Sales Order), or VA03 (Display Sales Order) to check and modify the sales documents.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to sales and distribution (SD) processes for more insights on distribution channels and their configuration.
  
  If the problem continues after following these steps, it may be beneficial to engage with SAP support or your internal SAP team for further assistance.