How To Fix SIPT612 - Customer &1 cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 612

• Message text: Customer &1 cannot be created

What causes this issue?

You cannot delete a customer and then create a customer with the same
customer number if the corresponding customer number has been used in
documents that have been posted with a Portuguese digital signature (in
a Portuguese company code or in a Portuguese organizational unit of a
foreign company code).

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

The system prevents the creation of the customer.
Note that until you run the report
<DS:RE.SIPT_MASTER_DATA_MIGRATION>Record Customers Used in Invoices with
Dig. Signature (PT)</> (<AB>SIPT_MASTER_DATA_MIGRATION</>), the system
blocks master data changes for <ZH>all customers </>that might be used
in a document with a Portuguese digital signature (that is, customers
that are assigned to company codes for which documents with Portuguese
digital signatures can be created).
After you have run the report, master data changes are blocked only if
the customer has been used in a document with a Portuguese digital
signature.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT612 - Customer &1 cannot be created ?

  The SAP error message SIPT612, which states "Customer &1 cannot be created," typically occurs during the customer master data creation process. This error can arise due to various reasons, and understanding the cause is essential for finding a solution. Here are some common causes and their corresponding solutions:
  Causes:
  
  
  Missing Required Data: Certain mandatory fields may not be filled out in the customer creation form. This can include fields like customer name, address, or other essential information.
  
  
  Invalid Data: The data entered may not meet the validation criteria set in the system. For example, the customer number format might be incorrect, or the tax number may not be valid.
  
  
  Customer Group Issues: The customer group specified may not exist or may not be valid for the type of customer being created.
  
  
  Account Group Restrictions: The account group assigned to the customer may have restrictions that prevent the creation of new customers.
  
  
  Authorization Issues: The user attempting