How To Fix SIPT379 - Cannot print FI document &1 &2 &3; history of material &4 is unreadable

SAP Error Message - Details

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 379

• Message text: Cannot print FI document &1 &2 &3; history of material &4 is unreadable

What causes this issue?

When the invoice was digitally signed, the material description was
maintained neither in the current logon language nor in the languages
Portuguese and English (the fallback languages used by the standard
print program). The material description was available in the language
in which the invoice was created.
The printout must contain the material description that was valid when
the digital signature was generated. Therefore, in this case, you can
print the invoice only in the language in which it was created.

System Response

The system does not let you print the invoice. Even if you subsequently
enter the material description in the current logon language and in
Portuguese and English, the system does not let you print the invoice in
these languages.

How to fix this error?

Print the invoice in the language in which it was created.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

<ZH>Recommendation</>
To print an invoice in a particular language, make sure the material
descriptions are maintained in this language before the invoice is
digitally signed.
We recommend that you always maintain the material descriptions in
Portuguese and English, because the standard print program can use these
languages for a material description if the description is not available
in the current logon language.
&SYSTEM_ADMIN&

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT379 - Cannot print FI document &1 &2 &3; history of material &4 is unreadable ?

  The SAP error message SIPT379 indicates that there is an issue with printing a Financial (FI) document due to the history of a material being unreadable. This error typically arises in the context of printing documents related to financial transactions, where the system is unable to access the necessary data for the material involved.
  Cause:
  
  
  Material History Unreadable: The primary cause of this error is that the system cannot read the history of the specified material. This could be due to:
  
  Data corruption in the material master or related tables.
  Missing or incomplete data in the database.
  Issues with the configuration of the material or its associated documents.
  
  
  
  Authorization Issues: The user may not have the necessary authorizations to access the material history.
  
  
  System Configuration: There may be configuration issues in the SAP system that prevent the retrieval of the material history.
  
  
  Solution:
  
  
  Check Material Master Data:
  
  Verify the material master data for the specified material. Ensure that all necessary fields are filled out correctly and that there are no inconsistencies.
  
  
  
  Check Document Flow:
  
  Review the document flow for the financial document in question. Ensure that all related documents are available and correctly linked.
  
  
  
  Database Integrity:
  
  Run database consistency checks to ensure that there are no corrupt entries in the database tables related to the material history.
  
  
  
  Authorization Check:
  
  Ensure that the user attempting to print the document has the necessary authorizations to access the material history.
  
  
  
  SAP Notes and Support:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently releases notes that provide fixes or workarounds for known issues.
  If the problem persists, consider reaching out to SAP support for further assistance.
  
  
  
  Reprint or Retry:
  
  Sometimes, simply retrying the print job after addressing any identified issues can resolve the problem.
  
  
  
  Related Information:
  
  Transaction Codes: You may want to use transaction codes like MM03 (Display Material), MB51 (Material Document List), or FB03 (Display Document) to investigate the material and financial documents.
  Logs and Traces: Check the application logs (transaction SLG1) for any additional error messages or warnings that could provide more context about the issue.
  System Configuration: Review the configuration settings related to FI documents and material management to ensure they are set up correctly.
  
  By following these steps, you should be able to identify and resolve the underlying issue causing the SIPT379 error message in SAP.