How To Fix SIPT380 - Cannot print FI document &1 &2 &3; data for customer &4 is unreadable

SIPT380 - Overview

• Message type: E = Error

• Message class: SIPT - SIPT: Digital Signature Portugal

• Message number: 380

• Message text: Cannot print FI document &1 &2 &3; data for customer &4 is unreadable

What causes this issue?

The customer's data can no longer be accessed, for example, because the
data has been archived or you are not authorized to access the data.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SIPT380 - Cannot print FI document &1 &2 &3; data for customer &4 is unreadable ?

  The SAP error message SIPT380 indicates that there is an issue with printing a Financial Accounting (FI) document. The message specifies that the data for a particular customer is unreadable, which can be caused by various factors. Here’s a breakdown of the potential causes, solutions, and related information for this error:
  Causes:
  
  Data Corruption: The data related to the customer or the FI document may be corrupted or incomplete.
  Missing Authorizations: The user may not have the necessary authorizations to access the data required for printing.
  
  Configuration Issues: There may be issues with the configuration of the print layout or the output device settings.
  Document Status: The FI document may be in a status that does not allow it to be printed (e.g., it may be locked or not fully processed).
  Technical Issues: There could be underlying technical issues with the SAP system, such as problems with the database or application server.
  
  Solutions:
  
  Check Data Integrity: Verify the