How To Fix SIG626 - External signature: Individual signature was changed; no update

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 626

• Message text: External signature: Individual signature was changed; no update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIG626 - External signature: Individual signature was changed; no update ?

  The SAP error message SIG626, which states "External signature: Individual signature was changed; no update," typically occurs in the context of electronic signatures in SAP systems, particularly when dealing with documents that require approval or validation through signatures.
  Cause:
  The error usually arises when there is a discrepancy between the expected signature data and the actual signature data stored in the system. This can happen due to several reasons, including:
  
  Signature Change: The individual signature associated with a document has been altered or updated, but the system has not been notified of this change.
  Data Consistency Issues: There may be inconsistencies in the data related to the signature, such as changes in the user profile or signature settings.
  Authorization Issues: The user may not have the necessary authorizations to update or validate the signature.
  Technical Issues: There could be underlying technical issues, such as problems with the signature management system or integration with external signature services.
  
  Solution:
  To resolve the SIG626 error, you can take the following steps:
  
  
  Check Signature Settings: Verify the signature settings in the SAP system. Ensure that the signature configuration is correct and that the individual signature is properly set up.
  
  
  Update Signature: If the signature has changed, update the signature in the system. This may involve re-entering the signature or reconfiguring the signature settings.
  
  
  Review User Authorizations: Ensure that the user attempting to perform the action has the necessary authorizations to update or validate the signature. You may need to consult with your SAP security team to check the user's roles and permissions.
  
  
  Check for Data Consistency: Look for any inconsistencies in the data related to the signature. This may involve checking the document status, signature history, and any related logs.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to electronic signatures and the specific error message. SAP Notes may provide additional insights or patches that address known issues.
  
  
  Contact SAP Support: If the issue persists after trying the above steps, consider reaching out to SAP support for further assistance. They may have specific solutions or patches for your version of the SAP system.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide guidance on electronic signature management.
  Documentation: Review the SAP Help Portal for documentation on electronic signatures, including configuration and troubleshooting guides.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the SIG626 error in your SAP system.