How To Fix SIG625 - External signature: Individual signature data already exists; no update

SAP Error Message - Details

• Message type: E = Error

• Message class: SIG - Digital Signature

• Message number: 625

• Message text: External signature: Individual signature data already exists; no update

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIG625 - External signature: Individual signature data already exists; no update ?

  The SAP error message SIG625, which states "External signature: Individual signature data already exists; no update," typically occurs in the context of electronic signatures in SAP systems. This error indicates that there is an attempt to create or update a signature for a document or transaction, but the system has detected that an individual signature already exists for that particular entry.
  Cause:
  
  Existing Signature Data: The primary cause of this error is that the system already has an existing signature for the document or transaction you are trying to sign. SAP does not allow overwriting or updating an existing signature to maintain the integrity and authenticity of the signed document.
  Incorrect Process Flow: The error may also arise if the process flow is not followed correctly, such as trying to sign a document that has already been signed or is in a state that does not allow for signing.
  Data Integrity Issues: There may be issues with the data integrity or the way the signature data is being handled in the system.
  
  Solution:
  
  Check Existing Signatures: Verify if a signature already exists for the document or transaction in question. You can do this by checking the signature logs or the document history.
  Review Process Flow: Ensure that you are following the correct process for signing documents in SAP. If the document has already been signed, you may need to follow a different procedure to make any necessary changes.
  Consult Documentation: Refer to SAP documentation or guidelines related to electronic signatures to ensure compliance with the required procedures.
  Contact Support: If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or patches that may address this issue. You can search for relevant notes using the SAP Support Portal.
  Transaction Codes: Familiarize yourself with transaction codes related to electronic signatures, such as SICF for service activation or SICF for signature configuration.
  User Roles and Authorizations: Ensure that the user attempting to sign the document has the necessary authorizations to perform the action.
  Audit Trails: Review audit trails or logs to understand the history of the document and any previous signatures that may have been applied.
  
  By following these steps, you should be able to identify the cause of the SIG625 error and take appropriate action to resolve it.