How To Fix SIAO_DEL111 - SSF signer error; problem with PSE file or SAPCRYPTOLIB

SAP Error Message - Details

• Message type: E = Error

• Message class: SIAO_DEL - SIAO: Digital Signature Angola

• Message number: 111

• Message text: SSF signer error; problem with PSE file or SAPCRYPTOLIB

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIAO_DEL111 - SSF signer error; problem with PSE file or SAPCRYPTOLIB ?

  The SAP error message "SIAO_DEL111 SSF signer error; problem with PSE file or SAPCRYPTOLIB" typically indicates an issue with the Secure Store and Forward (SSF) functionality in SAP, which is used for secure communication and data encryption. This error can arise due to problems with the Personal Security Environment (PSE) file or the SAPCRYPTOLIB library.
  Causes:
  
  Corrupted PSE File: The PSE file, which contains the necessary cryptographic keys and certificates, may be corrupted or improperly configured.
  Missing or Incorrect SAPCRYPTOLIB: The SAPCRYPTOLIB library, which provides cryptographic functions, may be missing, outdated, or incorrectly configured.
  Expired Certificates: The certificates stored in the PSE may have expired, leading to signing errors.
  Incorrect Permissions: The user or service account running the SAP application may not have the necessary permissions to access the PSE file or the SAPCRYPTOLIB.
  Configuration Issues: Incorrect configuration settings in the SAP system related to SSF or cryptographic settings.
  
  Solutions:
  
  
  Check PSE File:
  
  Verify the integrity of the PSE file. You can use transaction STRUST to check the PSE and ensure it is correctly configured.
  If the PSE file is corrupted, you may need to recreate it. This can be done using the STRUST transaction by exporting the current PSE and then importing it back.
  
  
  
  Update SAPCRYPTOLIB:
  
  Ensure that you have the latest version of SAPCRYPTOLIB installed. You can download it from the SAP Service Marketplace.
  After updating, restart the SAP system to ensure the new library is loaded.
  
  
  
  Check Certificates:
  
  Use transaction STRUST to check the validity of the certificates in the PSE. If any certificates are expired, you will need to renew them.
  
  
  
  Permissions:
  
  Ensure that the user or service account running the SAP application has the necessary permissions to access the PSE file and the SAPCRYPTOLIB.
  
  
  
  Configuration Review:
  
  Review the SSF configuration settings in the SAP system. Ensure that all settings are correctly configured according to SAP guidelines.
  
  
  
  Logs and Traces:
  
  Check the system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages that may provide more context about the issue.
  
  
  
  Related Information:
  
  SAP Notes: Check for relevant SAP Notes that may address specific issues related to SSF and PSE. You can search for notes using the SAP Support Portal.
  Documentation: Refer to the official SAP documentation for SSF and cryptographic services for detailed configuration and troubleshooting steps.
  Community Forums: Consider checking SAP Community forums or other technical forums for similar issues and solutions shared by other users.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.