How To Fix SIAO_DEL110 - No access to PSE-file for SSF-applic. SAFTAO in system &1 on server &2

SAP Error Message - Details

• Message type: E = Error

• Message class: SIAO_DEL - SIAO: Digital Signature Angola

• Message number: 110

• Message text: No access to PSE-file for SSF-applic. SAFTAO in system &1 on server &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIAO_DEL110 - No access to PSE-file for SSF-applic. SAFTAO in system &1 on server &2 ?

  The SAP error message SIAO_DEL110 indicates that there is no access to the PSE (Personal Security Environment) file for the SSF (Secure Store and Forward) application. This error typically occurs in the context of secure communications, such as when using digital signatures or encryption.
  Cause:
  The error can be caused by several factors, including:
  
  File Permissions: The user or service that is trying to access the PSE file does not have the necessary permissions to read or write to the file.
  Missing PSE File: The PSE file may not exist in the expected location.
  Incorrect Configuration: The SSF application may not be correctly configured to point to the right PSE file.
  File System Issues: There may be issues with the file system where the PSE file is stored, such as disk errors or corruption.
  SAP Instance Issues: The SAP instance may not be properly configured or may have issues that prevent access to the PSE file.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check File Permissions:
  
  Ensure that the user or service account running the SAP instance has the necessary permissions to access the PSE file. This includes read and write permissions.
  
  
  
  Verify PSE File Location:
  
  Check if the PSE file exists in the expected directory. The default location for the PSE file is usually in the sec directory of the SAP instance (e.g., /usr/sap/<SID>/SYS/global/security/pse).
  
  
  
  Recreate the PSE File:
  
  If the PSE file is missing or corrupted, you may need to recreate it. This can be done using transaction STRUST in the SAP GUI. You can create a new PSE file by following the steps in the transaction.
  
  
  
  Check SSF Configuration:
  
  Ensure that the SSF application is correctly configured to use the appropriate PSE file. You can check the configuration in transaction SSFC.
  
  
  
  Review SAP Notes:
  
  Check for any relevant SAP Notes that may address this specific error. SAP frequently updates its knowledge base with solutions for known issues.
  
  
  
  Restart the SAP Instance:
  
  After making changes, it may be necessary to restart the SAP instance to ensure that the changes take effect.
  
  
  
  Consult Logs:
  
  Review the SAP system logs (transaction SM21) and developer traces (transaction ST22) for any additional error messages or information that may help diagnose the issue.
  
  
  
  Related Information:
  
  PSE (Personal Security Environment): A PSE is a secure storage area for cryptographic keys and certificates used in secure communications.
  SSF (Secure Store and Forward): SSF is a framework in SAP for handling secure communications, including digital signatures and encryption.
  Transactions: Familiarize yourself with relevant transactions such as STRUST (for managing PSEs) and SSFC (for SSF configuration).
  
  If the issue persists after following these steps, consider reaching out to SAP support for further assistance.