How To Fix SIAO_DEL113 - Internal error: Digital signature cannot be created

SAP Error Message - Details

• Message type: E = Error

• Message class: SIAO_DEL - SIAO: Digital Signature Angola

• Message number: 113

• Message text: Internal error: Digital signature cannot be created

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message SIAO_DEL113 - Internal error: Digital signature cannot be created ?

  The SAP error message SIAO_DEL113: Internal error: Digital signature cannot be created typically occurs in the context of electronic document processing, particularly when dealing with digital signatures in SAP applications. This error can arise due to various reasons, including configuration issues, missing components, or problems with the digital signature setup.
  Causes:
  
  
  Missing or Incorrect Configuration: The digital signature configuration in the SAP system may not be set up correctly. This includes settings related to the digital signature service or the cryptographic library.
  
  
  Certificate Issues: The digital certificate used for signing may be missing, expired, or not properly installed in the SAP system.
  
  
  Authorization Problems: The user or service account attempting to create the digital signature may not have the necessary authorizations.
  
  
  Technical Issues: There may be underlying technical issues with the SAP system or the underlying infrastructure, such as network problems or issues with the cryptographic service provider.
  
  
  Software Bugs: There could be bugs in the SAP software or the specific version you are using that lead to this error.
  
  
  Solutions:
  
  
  Check Configuration: Verify the configuration settings for digital signatures in the SAP system. Ensure that all necessary parameters are correctly set.
  
  
  Validate Certificates: Check the digital certificates being used for signing. Ensure they are valid, not expired, and properly installed in the system.
  
  
  Review Authorizations: Ensure that the user or service account has the necessary authorizations to create digital signatures. This may involve checking roles and permissions in the SAP system.
  
  
  Update Software: If you suspect a bug, check for any available patches or updates for your SAP system that may address this issue.
  
  
  Consult SAP Notes: Search the SAP Support Portal for any relevant SAP Notes that may provide additional information or solutions related to this error.
  
  
  Check Logs: Review the system logs (transaction codes like SLG1) for any additional error messages or warnings that could provide more context about the issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance.
  
  
  Related Information:
  
  SAP Documentation: Refer to the official SAP documentation for guidance on configuring digital signatures and troubleshooting related issues.
  SAP Community: Engage with the SAP Community forums where other users may have encountered similar issues and can share their solutions.
  Security Policies: Ensure that your organization's security policies regarding digital signatures and certificates are being followed.
  
  By following these steps, you should be able to identify and resolve the cause of the SIAO_DEL113 error in your SAP system.