How To Fix SHDI012 - Image was not inserted: Folder not available.

SAP Error Message - Details

• Message type: E = Error

• Message class: SHDI - Texts Image archive Transaction variants

• Message number: 012

• Message text: Image was not inserted: Folder not available.

What causes this issue?

The image could not be inserted because the folder you entered does not
exist.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create the folder first.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message SHDI012 - Image was not inserted: Folder not available. ?

  The SAP error message SHDI012, which states "Image was not inserted: Folder not available," typically occurs when the system is unable to access the specified folder where the image is supposed to be stored or retrieved from. This can happen for several reasons, including permission issues, incorrect folder paths, or network problems.
  Causes:
  
  Incorrect Folder Path: The path specified for the image storage may be incorrect or may not exist.
  Permission Issues: The user or the SAP system may not have the necessary permissions to access the folder.
  Network Issues: If the folder is located on a network drive, there may be connectivity issues preventing access.
  Folder Not Created: The folder may not have been created yet, or it may have been deleted.
  Configuration Issues: The configuration settings in SAP for the image storage may not be set up correctly.
  
  Solutions:
  
  Verify Folder Path: Check the folder path specified in the SAP configuration. Ensure that it is correct and that the folder exists.
  Check Permissions: Ensure that the user or the SAP system has the necessary permissions to access the folder. This may involve checking file system permissions or network share permissions.
  Network Connectivity: If the folder is on a network drive, ensure that the network connection is stable and that the drive is accessible.
  Create the Folder: If the folder does not exist, create it manually or ensure that the process that is supposed to create it is functioning correctly.
  Review SAP Configuration: Check the SAP configuration settings related to image storage. Ensure that they are set up correctly and point to the right location.
  Consult SAP Documentation: Refer to SAP documentation or support for specific configuration settings related to image handling.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  System Logs: Review system logs for additional error messages or warnings that may provide more context about the issue.
  User Roles: Ensure that the user roles and authorizations are correctly set up for accessing the folder.
  SAP Community: Consider reaching out to the SAP Community or forums for additional insights or similar experiences from other users.
  
  If the issue persists after trying the above solutions, it may be beneficial to involve your SAP Basis team or technical support for further investigation.