How To Fix /SHCM/EMPLOYEE_ODATA021 - Given PersonExternalID &1 does not exist.

/SHCM/EMPLOYEE_ODATA021 - Overview

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_ODATA -

• Message number: 021

• Message text: Given PersonExternalID &1 does not exist.

Self-Explanatory Message

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/SHCM/EMPLOYEE_ODATA021 - Details

• The SAP error message /SHCM/EMPLOYEE_ODATA021 with the description "Given PersonExternalID &1 does not exist" typically occurs in the context of SAP SuccessFactors or SAP HCM (Human Capital Management) when trying to access employee data using an external ID that the system cannot find.
  
  Cause:
  
  Invalid External ID: The PersonExternalID provided in the request does not match any existing records in the system. This could be due to a typo, incorrect ID, or the record may have been deleted or not yet created.
  Data Synchronization Issues: If the system is integrated with other systems (like SuccessFactors), there may be a delay or failure in data synchronization, leading to the external ID not being recognized.
  Authorization Issues: The user may not have the necessary permissions to access the employee data associated with the given external ID.
  
  Configuration Issues: There may be configuration issues in the OData service or the backend system that prevent the retrieval of the