How To Fix /SHCM/EMPLOYEE_ODATA019 - Work Agreement is not found for the Person &1 and the Company Code &2.

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_ODATA -

• Message number: 019

• Message text: Work Agreement is not found for the Person &1 and the Company Code &2.

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_ODATA019 - Work Agreement is not found for the Person &1 and the Company Code &2. ?

  The SAP error message /SHCM/EMPLOYEE_ODATA019 Work Agreement is not found for the Person &1 and the Company Code &2 typically occurs in the context of the SAP SuccessFactors integration or when working with the Employee Central module. This error indicates that the system is unable to find a valid work agreement for the specified employee (Person ID) and company code.
  Causes:
  
  Missing Work Agreement: The most common cause is that there is no work agreement created for the specified employee in the system.
  Incorrect Data: The Person ID or Company Code provided in the request may be incorrect or not match the existing records.
  Data Synchronization Issues: If the data is being pulled from another system (like SuccessFactors), there may be synchronization issues or delays in data updates.
  Authorization Issues: The user may not have the necessary permissions to view the work agreement for the specified employee.
  Configuration Issues: There may be configuration issues in the system that prevent the work agreement from being recognized.
  
  Solutions:
  
  Check Work Agreement: Verify that a work agreement exists for the specified employee and company code. You can do this by navigating to the relevant employee record in SAP and checking the work agreement details.
  Validate Input Data: Ensure that the Person ID and Company Code being used in the request are correct and correspond to existing records in the system.
  Data Synchronization: If the data is being integrated from another system, check the integration logs for any errors or issues. Ensure that the data has been synchronized properly.
  User Authorization: Check the user’s authorization settings to ensure they have the necessary permissions to access the work agreement data.
  Configuration Review: Review the configuration settings related to work agreements in the system to ensure everything is set up correctly.
  Consult Documentation: Refer to SAP documentation or support notes for any specific guidance related to this error message.
  
  Related Information:
  
  Transaction Codes: You may use transaction codes like PA20 (Display HR Master Data) or PA30 (Maintain HR Master Data) to check employee records and work agreements.
  SAP Notes: Look for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Integration Logs: If using integration with SuccessFactors, check the integration logs for any errors or warnings that may provide more context on the issue.
  Support: If the issue persists, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant logs.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution.