How To Fix /SHCM/EMPLOYEE_INT068 - No internal employment found for ext. employment &1 in SbS key mapping

SAP Error Message - Details

• Message type: E = Error

• Message class: /SHCM/EMPLOYEE_INT -

• Message number: 068

• Message text: No internal employment found for ext. employment &1 in SbS key mapping

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message /SHCM/EMPLOYEE_INT068 - No internal employment found for ext. employment &1 in SbS key mapping ?

  The SAP error message /SHCM/EMPLOYEE_INT068 indicates that the system could not find an internal employment record corresponding to the external employment record specified by the placeholder &1. This error typically arises in the context of the SAP SuccessFactors (SbS) integration with SAP HCM (Human Capital Management) when there is a mismatch or missing data in the key mapping between external and internal employment records.
  Cause:
  
  Missing Internal Employment Record: The internal employment record that corresponds to the external employment record does not exist in the system.
  Incorrect Key Mapping: The key mapping between the external employment data and the internal employment data may not be set up correctly.
  Data Synchronization Issues: There may be issues with data synchronization between the external system (like SuccessFactors) and the SAP HCM system.
  Configuration Errors: There could be configuration errors in the integration settings or in the mapping tables used for the integration.
  
  Solution:
  
  Check Internal Employment Records: Verify that the internal employment record exists for the external employment record in question. You can do this by checking the relevant tables in SAP HCM.
  Review Key Mapping Configuration: Ensure that the key mapping between external and internal employment records is correctly configured. This may involve checking the mapping tables and ensuring that the keys are correctly aligned.
  Data Synchronization: If there are synchronization issues, ensure that the data transfer processes between the external system and SAP HCM are functioning correctly. You may need to re-run the data transfer or check for any errors in the data transfer logs.
  Consult Documentation: Review the integration documentation for SAP SuccessFactors and SAP HCM to ensure that all necessary configurations and mappings are in place.
  Error Logs: Check the error logs for any additional information that may help diagnose the issue. This can provide insights into what went wrong during the data transfer or mapping process.
  Contact Support: If the issue persists after checking the above points, consider reaching out to SAP support or your internal SAP support team for further assistance.
  
  Related Information:
  
  Integration Documentation: Refer to the official SAP documentation for integration between SuccessFactors and SAP HCM for detailed guidance on configuration and troubleshooting.
  SAP Notes: Search for relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.